I recently started using iCloud on my iMac and iPad. I am using pop.cox.net for email on my iMac using the Mac mail application. Since I started using iCloud, I can't send email through my cox.net account. I receive email as before, but can't send it using the cox outgoing mail address. I can only send my email if I switch to my iCloud account. I have setup the iCloud account as per the Apple instructions with a different email address and can send and receive mail on that account.

Other people that use my iMac have cox.net email systems that don't include the iCloud and their mail works as normal.

When I try to send email on my cox.net I get a message saying that it can't use the cox outgoing mail address(smtp.cox.net) and if I switch to the (smtp.mac.com) address, I still can't send the email. I have to switch to the iCloud account to send the email. I have tried going into my mail preferences and make things correct, but I can't get around this problem.

Settings

I am unable to sync my cox.net email account onto Outlook 2011 on my Macbook Pro. Incoming Server Hostname, imap.cox.net.

Any help would be appreciated, thanks barr

iMac, OS X Mountain Lion (10.8.2), 3.06 GHz Intel Core 2 Duo

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Mail User Guide

Use Server Settings preferences in Mail to change options for an account’s incoming and outgoing (SMTP) mail servers.

To change these preferences in the Mail app on your Mac, choose Mail > Preferences, click Accounts, then click Server Settings.

Note: The settings you see vary depending on your account type.

Incoming mail server settings

Cox Net Email Settings For Mac

Option

Description

User Name

Your user name on the mail server.

Password

Your password on the mail server.

Host Name

The name of the mail server.

Automatically manage connection settings

Mail automatically manages settings for your email account in Mail, such as port numbers and authentication methods.

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If you deselect this option, you can specify the following, as directed by your email account provider:

  • Port (or Internal Port and External Port), Use TLS/SSL: The port numbers for receiving messages, and whether to use TLS/SSL.

  • Authentication: The authentication method. This option is available only for POP and IMAP accounts.

Advanced IMAP or Exchange Settings

Enter or change these settings as directed by your email account provider:

  • IMAP Path Prefix: The location of your mailboxes on an IMAP server.

  • TLS Certificate: Some mail servers require computers that connect to them to provide a certificate proving their identity.

  • Allow insecure authentication: For email accounts that don’t support secure authentication, let Mail use a non-encrypted version of your user name and password to connect to the mail server.

Outgoing mail server (SMTP) settings

Option

Description

Account

The account of the mail server.

To change outgoing server settings, as directed by your email account provider, click the Account pop-up menu, then choose Edit SMTP Server List.

User Name

Your user name on the mail server.

Password

Your password on the mail server.

Host Name

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The name of the mail server.

Automatically manage connection settings

Mail automatically manages settings for your email account in Mail, such as port numbers and authentication methods.

If you deselect this option, you can specify the following, as directed by your email account provider:

  • Port (or Internal Port and External Port), Use TLS/SSL: The port numbers for sending messages, and whether to use TLS/SSL.

  • Authentication: The authentication method. This option is available only for POP and IMAP accounts.

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